We are looking for a detail-oriented dispatch operator to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
To ensure success as a dispatch operator, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding dispatch operator is someone whose organizational skills translate into exceptional freight delivery services.
The Ideal candidate will meet the following requirements:
- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Communicating with customers about freight details, delivery or pickup times, and special handling requests.
- Planning pre-determined routes and accommodating route changes as needed.
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints.
- At least 2 years of experience as a dispatch operator in a similar industry.
- Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
- Extensive experience in customer services, as well as generating freight bills and invoices.
- Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
- Excellent organizational, communication, and time management skills.
How to Apply:
Send your resume to our email address below. Mention “Dispatch Operator” in the subject line.
Email: apply@argus.holdings